
5
Service
Service policy
The LD360MPX is designed for a long, trouble free life. If you suspect that you have a dimmer
problem, the first step is to check all other system components and connections. The easiest test
is to substitute a known good dimmer in place of the suspected unit. Make sure that the address
switches are set to the same address.
Specific problems and solutions are listed below:
Problem Indication Solution
no power breaker not lighted check and repair power feed
shorted load breaker trips repair instrument
no signal no lights swap board to diagnose,
check control cable
SCR failure channel stuck at full refer to service center
address out of range channels drift to 100% re-set address switches
Overload breaker trips check wattage of loads
If a problem is verified in the dimmer pack, contact your Leprecon dealer for service. Because of
the high voltages present inside of the dimmer, it is important that all service be done only by
qualified personnel. Substandard repairs can create a dangerous, potentially life-threatening
situation.
Warrantee Information
CAE will repair any defects in materials or workmanship on the LD360 MPX for a period of one
year from the date of sale. The equipment must be returned postpaid to a Leprecon Dealer or
authorized service center. CAE is not responsible for incidental damages, or for damage as a
result of misuse or abuse. It is the responsibility of the owner to determine the suitability of the
console for any specific application.
Any return to the factory must first be authorized by our service department. Do not return any
equipment without calling for an authorization number. The CAE service department may be
reached at 810 231 9373 during business hours, or a message may be left after hours. Our fax
number is 810 231 1631.
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